Cancellation Policy : The policies below apply to all Qualsoft Systems Private Limited software subscriptions and licenses sales.
Before you make a purchase decision, please read about our products to ensure that the software meets your needs. We can also provide solutions to help you evaluate our software before you make your purchase. If you have any questions, please contact our sales team.
If you purchased your product directly from Qualsoft Systems Private Limited : Once your order has been processed, Qualsoft Systems Private Limited does not accept any cancellation requests, nor does it provide refunds.
If you did not purchase your product directly from Qualsoft Systems Private Limited: Please contact your approved reseller/distributor regarding your cancellation request. Qualsoft Systems Private Limited cannot accept cancellation requests on products that were not directly purchased from Qualsoft Systems Private Limited.
Refund Policy :
Qualsoft Systems Private Limited undertakes all projects under the scope of objectives that determine the direction / route followed by the project.
All Web Design / Web Development / Mobile Application Development / Software Development / Search Engine Optimization / Digital Marketing/Hosting Services/ Maintenance of a website are carried out and accepted after total analysis and creation of a complete scope document, in order to ensure that our teams have full understanding of the work needed to be done, eliminating possibilities of any project cancellation / reversal / dispute.
Since Qualsoft Systems Private Limited and the client understand that there is work involved to achieve every milestone of the project and completion of every module, a refund would not be possible for the work once assigned to us.
Payments for custom design projects / above services are made to us in increments by client is non-refundable. If a project is canceled or postponed, all charges paid are retained by Qualsoft Systems Private Limited and if applicable, a fee for all work completed beyond what was already paid for shall be paid by the client.
If we receive a chargeback or payment dispute from a bank, your service and/or project will be suspended without notice. A INR: 5000 chargeback fee (issued to recover fees passed on to us by the bank), plus any outstanding balances accrued as a result of the chargeback(s) must be paid in full before service is restored, files delivered, or any further work is done. Instead of issuing a chargeback, contact us to address any billing issues. We are willing to work with you and after getting confirmation from your side, we immediately take action on it and send your work in progress. Therefore, if you take your steps back after confirmation, so, the amount you have already paid is non-refundable. We interact with our clients and do our best to solve all their queries and start work after their approval, therefore, there is no provision for any kind of refund. We clearly mentioned that the paid amount is non-refundable in any circumstance.
Please read and make sure you fully understand our refund and cancellation policy prior to making a payment. Should you have other questions about our policies, feel free to call us.